Newegg gives me runaround about beta
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Bad Karma -> Other Games
#1: Newegg gives me runaround about beta Author: wesley, Location: Iowa PostPosted: Tue Jan 19, 2010 12:09 am
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4:54:23 PM :  Vanna has joined this session!

4:54:23 PM :  Connected with Vanna. Your reference number for this chat session is 1203424.

4:54:23 PM :  Hello my name is Vanna. How may I help you today?

4:54:28 PM : Wesley Meyer: hello

4:54:57 PM : Wesley Meyer: EA is sending Betas of new game Battlefield:Bad Company 2 when preordered

4:55:34 PM : Wesley Meyer: ea, amazon and gamestop are participating. Is newegg going to participate and ensure I get a Beta on 28 Jan?

4:56:02 PM : Wesley Meyer: The pre-order release is scheduled for Mar 2, 2010

4:57:10 PM : Wesley Meyer: ?

4:57:43 PM : Vanna: I would be glad to assist you. May I please have the item number located at the top of the item description page? It begins with N82E168.

5:00:03 PM : Wesley Meyer: I am not seeing it listed among the games page

5:00:48 PM : Vanna: Is the model number Bad Company 2?

5:01:27 PM : Wesley Meyer: 32130256 yes

5:02:44 PM : Wesley Meyer: since others offer the beta many will go elsewhere to buy the game

5:03:13 PM : Vanna: I do show many items at this time. Please click this link to see if there is an item that meets your request: http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&DEPA=0&Order=BESTMATCH&Description=Bad+Company+2&x=17&y=26
 
5:03:28 PM : Vanna: In addition, An item's ETA is subject to change without notice. If you have pre-ordered it, we will process the pre-order to a normal order once we receive the items.

5:04:41 PM : Wesley Meyer: Yes, but you have not answered my direct question. Please ask someone that knows the answer.

5:05:18 PM : Vanna: May I have the link of the item at our site to check into this issue for you

5:05:18 PM : Vanna: ?*

5:05:53 PM : Wesley Meyer: http://www.newegg.com/Product/Product.aspx?Item=N82E16832130256&cm_re=Bad_Company_2-_-32-130-256-_-Product
 
5:06:58 PM : Vanna: Thank you for your information. I show we will have the item in stock by 3/2/2010. This is determined by the manufacturer and we are unable to make any change to it.
#2: Re: Newegg gives me runaround about beta Author: NEMATODE, Location: Chicagoland PostPosted: Tue Jan 19, 2010 12:14 am
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India tech support Dave speaking. First  you will need to reset to factory settings
#3: Re: Newegg gives me runaround about beta Author: J_Marley,  PostPosted: Tue Jan 19, 2010 12:28 am
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5:22:34 PM : Benjamin: If we receive any update on this offer, we will post the information on our website. At this moment, we can only say that there is no beta key for pre-ordering through NewEgg.
#4: Re: Newegg gives me runaround about beta Author: Immolation,  PostPosted: Tue Jan 19, 2010 4:52 am
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lol poor wesley... any way you can cancel your order from newegg and get it from EA or GameStop?
#5: Re: Newegg gives me runaround about beta Author: Orck, Location: South Carolina PostPosted: Tue Jan 19, 2010 4:56 am
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Wesley it actually sounds like a computer generated response from Vanna.....
#6: Re: Newegg gives me runaround about beta Author: tet, Location: Washington PostPosted: Tue Jan 19, 2010 7:08 am
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Sure does, but I would almost rather deal with that than the complete incompetency of the Qwest DSL Tech Support team.  9 times out of 10 I get the feeling the tech support people have IQ's hovering around the low 60's.  Though on that one time when I DO get somebody who actually knows what they are talking about, I always take the time to tell them how great they've been.
#7: Re: Newegg gives me runaround about beta Author: wesley, Location: Iowa PostPosted: Tue Jan 19, 2010 8:39 am
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lol, Immolation I decided to get 2 copies since I have so many grandchildren here. The other one I ordered from Amazon so I'll get a beta to hone my skills on.
Ya, Dell is almost as bad with their pre-configured saying that they hand everybody. Some people blame large American companies when they hire from cheap foreign sources. I'm happy for them that they can make a decent living but, come on, consider the quality or lack of in their customer service.
#8: Re: Newegg gives me runaround about beta Author: Immolation,  PostPosted: Tue Jan 19, 2010 4:32 pm
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this is why people need to learn to stay away from dell altogether... they make cruddy and expensive prebuilt computers... *shudder* lol
#9: Re: Newegg gives me runaround about beta Author: Luke, Location: Grand Rapids, MI PostPosted: Tue Jan 19, 2010 5:32 pm
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Interesting let me know if any more comes from this.

GOA.Luke*BK8
#10: Re: Newegg gives me runaround about beta Author: WannaB, Location: North Carolina PostPosted: Tue Jan 19, 2010 10:13 pm
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i wouldn't touch a OEM with a 6 foot pole covered in tar Smile
#11: Re: Newegg gives me runaround about beta Author: Vemo, Location: San Antonio, TX PostPosted: Tue Jan 19, 2010 11:57 pm
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I preordered mine at GameStop and they said they knew nothing about any Beta for the PC.  I figured I wouldn't worry about it until the Beta actually got here, what the guy said that he was confused about, was that there was listed:  The regular game at its regular release date, and a limited edition for the same price, but released 2 weeks earlier.  Know anything about that?
Bad Karma -> Other Games


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