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Uh oh. Now I did it

Joined: Jul 07, 2011
Posts: 852
Location: Redlands Ca. USA
Posted: Sun Nov 22, 2015 9:02 pm
I installed Asus AI Suite on my Windows 10. When it finished installing my keyboard and mouse stopped working. I couldn't click "Restart to finish installation"  so I used my soft reset button on my case. It restarted got my post beep jumpped into bios and confirmed the my usb settings as legacy.  
Side note, the mouse and keyboard work fine in bios. As soon as I get to the win 10 screen with the date and time the mouse and keyboard dont work.

I checked my usb ports. The only ones working are the 6 2.0's on the motherboard itself. The front case 2.0 and 3.0 ports dont work also the 3.0 ports on the motherboard dont work.

Unfortunately im down untill I figure this out.

I will keep you posted







Last edited by CR1M3 on Sun Nov 22, 2015 9:16 pm; edited 1 time in total
Joined: Jul 07, 2011
Posts: 852
Location: Redlands Ca. USA
Posted: Sun Nov 22, 2015 9:04 pm
I will try to get TS on another device.





Joined: Jul 07, 2011
Posts: 852
Location: Redlands Ca. USA
Posted: Sun Nov 22, 2015 11:29 pm
Shift + F8 during boot got me to a Windows menu where my mouse and keyboard worked. This menu lead me to system restore. The restore said it failed but upon restarting the system I got into Windows like normal and it said that the restore did take place.

Anyway WHEW!!!!!





Joined: Nov 04, 2011
Posts: 1311
Posted: Mon Nov 23, 2015 9:58 am
wow, glad you got it working







Joined: Jul 07, 2010
Posts: 3247
Location: Wisconsin
Posted: Mon Nov 23, 2015 3:05 pm
This same thing happened to me when I installed windows 10 on my HTPC. I had to reinstall 10 to fix it. When you do a upgrade its a 50|50 chance it will happen.




Joined: Mar 27, 2011
Posts: 1042
Location: New Brunswick, Canada
Posted: Mon Nov 23, 2015 4:31 pm
Just another reason to stay the heck away from W10 until the service pack comes out.


        
Arte et Marte                             Per Ardua Ad Astra
Life is about falling – Living is about getting back up
Joined: Jul 07, 2010
Posts: 3247
Location: Wisconsin
Posted: Mon Nov 23, 2015 4:37 pm
I did come out and it messed with game sound and crashes now. MS never gave any details of the SP1 to any venders so this is why we don't have any updated driver's yet. They're all left to figure it out them selfs.




Joined: Mar 03, 2013
Posts: 2716
Location: Haddon Twp. NJ
Posted: Mon Nov 23, 2015 7:18 pm
That's why I'm staying Win7!







Joined: Jan 29, 2009
Posts: 4259
Location: Melbourne / Australia
Posted: Mon Nov 23, 2015 8:38 pm
I hate computers






Joined: May 16, 2010
Posts: 71
Location: IN, US
Posted: Tue Nov 24, 2015 9:55 pm
Major system upgrades are always risky - the software interface for device drivers can change majorly between operating system versions;  Windows 10, linux sysV/systemd, being the two biggest I know of - in both those cases there are serious and longterm changes to the underlying structure.  I am more impressed that their aren't more issues with such drastic changes. Microsoft could have had less of a headache by not trying to keep legacy API inplace to be phased out and just said you need to do a clean install. (apple os 9 to 10; some linux distro)

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