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black ops CW broke on me

Joined: Sep 29, 2013
Posts: 3703
Location: Florissant MO
Posted: Sat Jun 19, 2021 9:11 pm
Ok, so i had a issue where it says "i can't play call of duty cold war yet." and i uninstalled it so i can reinstall and it says to "buy now" and i already bought it a long time ago. and is there a fix... i couldn't find any kind of support. Opinions?






Joined: Oct 27, 2012
Posts: 1313
Location: Victoria, Australia
Posted: Sat Jun 19, 2021 10:28 pm
Sorry to  hear that mate, Flag a ticket to "Support" in the Battlenet app (3 dots top left next to Shop) and don't leave anything out.
They are usually pretty good with support now days, good luck.







      Click here for the MrKrinkle-BK-  YouTube channel

Joined: Sep 29, 2013
Posts: 3703
Location: Florissant MO
Posted: Sat Jun 19, 2021 10:57 pm
i have tried but i can't seem to find a place to place a ticket... i have been searching all day






Joined: Oct 27, 2012
Posts: 1313
Location: Victoria, Australia
Posted: Mon Jun 21, 2021 3:58 am
Joined: Sep 29, 2013
Posts: 3703
Location: Florissant MO
Posted: Mon Jun 21, 2021 5:45 am
don't worry about it... im giving up trying to figure this stuff out. it doesn't give me a way to actually contact them.. it keeps bringing me to extra stuff that i don't care about






Joined: Apr 12, 2011
Posts: 957
Location: england
Posted: Mon Jun 21, 2021 8:43 am
try this link natb1  it might help

https://eu.battle.net/support/en/help






Joined: Oct 27, 2012
Posts: 1313
Location: Victoria, Australia
Posted: Mon Jun 21, 2021 11:17 am
Or you can try https://support.activision.com/black-ops-cold-war and what you are looking for is "Account Help" then under it is "Activsion Account Recovery"
Don't give up Nat, we can do this mate.


P.S.
Just so you all know, when i was looking for a solution for Nat i remembered i contacted Activision Assist on Facebook at the end of last year to fix the "Party" system, i found out that they have removed it. Yes you read that correctly, removed. This is why i have never got a response, sorry.







      Click here for the MrKrinkle-BK-  YouTube channel

Joined: Sep 29, 2013
Posts: 3703
Location: Florissant MO
Posted: Tue Jun 22, 2021 6:50 pm
Would I keep everything if I rebought it?






Joined: Oct 27, 2012
Posts: 1313
Location: Victoria, Australia
Posted: Tue Jun 22, 2021 10:13 pm
NO, it would be a totally new account! you would start from scratch again.
So i did some more looking for you, followed my previous post and got to this https://us.battle.net/support/en/help/product/codbo5
this looks like where you could type out your problem, leave nothing out ok.







      Click here for the MrKrinkle-BK-  YouTube channel

Joined: Sep 29, 2013
Posts: 3703
Location: Florissant MO
Posted: Wed Jun 23, 2021 1:28 am
darn, ok...






Joined: Sep 29, 2013
Posts: 3703
Location: Florissant MO
Posted: Thu Jun 24, 2021 9:07 pm
Forget it. I'll buy it again next week






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