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black ops CW broke on me

 
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Natb1




Joined: Sep 29, 2013
Posts: 3013
Location: Fairview Heights IL

Status: Offline

PostPosted: Sat Jun 19, 2021 9:11 pm Post subject: black ops CW broke on me Quote Post

Ok, so i had a issue where it says "i can't play call of duty cold war yet." and i uninstalled it so i can reinstall and it says to "buy now" and i already bought it a long time ago. and is there a fix... i couldn't find any kind of support. Opinions?






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MrKrinkle




Joined: Oct 27, 2012
Posts: 1098
Location: Victoria, Australia

Status: Offline

PostPosted: Sat Jun 19, 2021 10:28 pm Post subject: Re: black ops CW broke on me Quote Post

Sorry to  hear that mate, Flag a ticket to "Support" in the Battlenet app (3 dots top left next to Shop) and don't leave anything out.
They are usually pretty good with support now days, good luck.







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Natb1




Joined: Sep 29, 2013
Posts: 3013
Location: Fairview Heights IL

Status: Offline

PostPosted: Sat Jun 19, 2021 10:57 pm Post subject: Re: black ops CW broke on me Quote Post

i have tried but i can't seem to find a place to place a ticket... i have been searching all day






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MrKrinkle




Joined: Oct 27, 2012
Posts: 1098
Location: Victoria, Australia

Status: Offline

PostPosted: Mon Jun 21, 2021 3:58 am Post subject: Re: black ops CW broke on me Quote Post

Try Activision Assist on facebook







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Natb1




Joined: Sep 29, 2013
Posts: 3013
Location: Fairview Heights IL

Status: Offline

PostPosted: Mon Jun 21, 2021 5:45 am Post subject: Re: black ops CW broke on me Quote Post

don't worry about it... im giving up trying to figure this stuff out. it doesn't give me a way to actually contact them.. it keeps bringing me to extra stuff that i don't care about






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phill22




Joined: Apr 12, 2011
Posts: 912
Location: england

Status: Offline

PostPosted: Mon Jun 21, 2021 8:43 am Post subject: Re: black ops CW broke on me Quote Post

try this link natb1  it might help

https://eu.battle.net/support/en/help





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MrKrinkle




Joined: Oct 27, 2012
Posts: 1098
Location: Victoria, Australia

Status: Offline

PostPosted: Mon Jun 21, 2021 11:17 am Post subject: Re: black ops CW broke on me Quote Post

Or you can try https://support.activision.com/black-ops-cold-war and what you are looking for is "Account Help" then under it is "Activsion Account Recovery"
Don't give up Nat, we can do this mate.


P.S.
Just so you all know, when i was looking for a solution for Nat i remembered i contacted Activision Assist on Facebook at the end of last year to fix the "Party" system, i found out that they have removed it. Yes you read that correctly, removed. This is why i have never got a response, sorry.







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Natb1




Joined: Sep 29, 2013
Posts: 3013
Location: Fairview Heights IL

Status: Offline

PostPosted: Tue Jun 22, 2021 6:50 pm Post subject: Re: black ops CW broke on me Quote Post

Would I keep everything if I rebought it?






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MrKrinkle




Joined: Oct 27, 2012
Posts: 1098
Location: Victoria, Australia

Status: Offline

PostPosted: Tue Jun 22, 2021 10:13 pm Post subject: Re: black ops CW broke on me Quote Post

NO, it would be a totally new account! you would start from scratch again.
So i did some more looking for you, followed my previous post and got to this https://us.battle.net/support/en/help/product/codbo5
this looks like where you could type out your problem, leave nothing out ok.







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Natb1




Joined: Sep 29, 2013
Posts: 3013
Location: Fairview Heights IL

Status: Offline

PostPosted: Wed Jun 23, 2021 1:28 am Post subject: Re: black ops CW broke on me Quote Post

darn, ok...






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Natb1




Joined: Sep 29, 2013
Posts: 3013
Location: Fairview Heights IL

Status: Offline

PostPosted: Thu Jun 24, 2021 9:07 pm Post subject: Re: black ops CW broke on me Quote Post

Forget it. I'll buy it again next week






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