Joined: Nov 07, 2009
Posts: 1328
On the 10th of April the repair tech who came to my house to fix my xps730 saw the radiator fluid run out onto my living room rug and said oops this is a bio hazard u get a new comp they discontinued the xps models because they were having a lot of problems with them { no really Ived had 3 of them in 2 yrs all of them failed}5-1/2 weeks later and many phone calls to Dell We got an e-mail from a fella saying they no longer make the xps 730 and would I be willing to except an Area-51 Alien Ware, " with comparable or better parts". Huh this is the 3rd guy claiming to have my back and case#. The first time the last 4 digits were inverted apparently lost and then forgotten the gal that called the first week said she was incharge of my case and did I know they had ruled my comp. a BIO-HAZARD and that she would be taken care of me LOL!!! After a couple weeks we called to see what was up since we never heard from her again. And the process began again several hour long Plus waits has my wife endured while being passed from useless tech to useless tech then finally some tech took the time to research it and found the inverted case#s.{GENIUS}! that was 2 wks ago and so the process begins agin where they inform me they no longer make the xps 730 that they have been waiting for on back order for me. Good Grief
Building it myself next time as it will be another 3 wks wait while they personally build this one for me Bah even I could build one in a day with all the stuff Dell has who are they kidding Thanks Dell you suck!
Joined: Aug 11, 2009
Posts: 2530
Joined: Jan 18, 2009
Posts: 34
Location: Respublica Romanorum
Dell has poor customer service, I have sent my laptop many times to become fixed and it comes back the same or with more problems...
"I believe in Christianity as I believe that the sun has risen: not only because I see it, but because by it I see everything else"
Joined: Jul 26, 2007
Posts: 9893
Location: Grand Rapids, MI
Hopefully yo will be online soon. Remember noisy wheel gets the computer.
GOA.Luke*BK*
Joined: Feb 04, 2009
Posts: 395
Location: Montreal, Quebec, Canada
Joined: Apr 27, 2009
Posts: 738
Location: wisconsin
good to see your still kickin,i guess with dell you don`t get what you pay for
Joined: Mar 13, 2009
Posts: 3070
go on sunni, take a chunk out of them!!!
dont they know who YOU are????
hope you sort it soon m8
Joined: Nov 07, 2009
Posts: 1328
Thanks for your words of encouragement and camaraderie. (All fall short of His grace!)
Joined: Dec 16, 2009
Posts: 1091
Location: North Carolina
See what you do is you spam CG's all over the dell building... and with the Destruction 2.0 the building will either fall or they will give in to your demands :D
I guess they could nerf the CG's... in that case your just stuck waiting :D
( For those who dont get it, its BC2 funny
)
New Siggy; What do you think?
Joined: Jan 09, 2010
Posts: 502
Location: Connecticut
I had problems with my First..and LAST/ONLY DELL, many years ago...like 8 yrs. All their problems...finally I got on with a STUPerviosr and got in their ear...Demanded an New Computer as mine was only a month old...not even...He sent me a New and UPgraded PC that was better than my original...
I will never buy a DELL again, other people swear by them, others are in the same boat as us...but I do hope to see you again soon!!!...
good Luck!
If you can't take the pain, maybe you shouldn't play!
Joined: Mar 23, 2009
Posts: 455
Location: Osijek, Croatia