Submitted 2 tickets now.

Please be patient. Superfluous question marks and extra tickets will not make the process any quicker.

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-- Of all the soles I've ever tasted, his had the most   ....cumin. --

You were told after your first ticket that it may take a while to get it sorted out because they have a lot of tickets in their system. Making multiple tickets and posts like this is only going to hurt you.

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yup

i was told i am not on ban list.  Still says banned when going into server.

This happened to me on one of Black Ops server, a couple weeks before i joined. I got auto-kicked for TKs,..

Anyway, a Verify Game Files in Steam fixed it.

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-- Of all the soles I've ever tasted, his had the most   ....cumin. --