Joined: Nov 18, 2010
Posts: 399
Location: Florida, USA
Posted: Sat Feb 02, 2013 2:57 am
Greetings,
I have been playing Battlefield 3 on Windows 7 (64-bit) for quite some time. After upgrading to Windows 8 Pro (64-bit), I experienced a DirectX error. This error crashed the game client.
DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG: Device hung due to badly formed commands.. GPU: "NVIDIA GeForce GTX 590", Driver: 31070
Note: The error continued to occur with Beta driver 313.96.
Battlefield 3 has minimum system requirements of DirectX 10 compatibility. I used DirectX 11 with Windows 7. However, I am now on Windows 8, which allows for DirectX 11.1. I confirmed this by checking my DXDIAG, which displays the Version Number: 6.02.9200.16384. I experienced similar crashes recently, when I played World of Warcraft. However, when I switched to DirectX9 for World of Warcraft, I no longer experienced any errors.
I spent weeks troubleshooting and attempting numerous workarounds, including the following.
• The Windows 8 operating system is updated via Windows Update.
• DirectX has been reinstalled multiple times during troubleshooting.
• BIOS voltages are on Auto, and display correct values (matching, or in range, of manufacturer listed values).
• I temporarily disabled the digital output and digital input for my Realtek High Definition Audio (integrated on the motherboard).
• Numerous NVIDIA driver versions (WHQL & Beta) have been installed without a noticeable change to error frequency.
• I temporarily disabled MSAA ingame (Battlefield 3) without a noticeable change to error frequency.
• I completely unseated/seated the graphics card from/into the motherboard.
• I tried playing the game in windowed mode, instead of full screen mode.
• I tried playing with different resolutions.
• I disabled fast startup in the Power Options.
However, today I decided to use the software utility (EVGA's Precision X) to underclock the maximum clock of the GPUs from 630MHz to 600MHz. After making this change, I made it through 9 games of Battlefield without error. I exited the game to update this thread.
Windows 8 Pro (64-bit)
EVGA GeForce GTX 590 Classified (03G-P3-1596-AR)
Intel Core i7 960 Bloomfield (3.2Ghz)
EVGA X58 Classified
12GB DDR3 1600 PC3 12800 Triple Channel (G.SKILL Ripjaw)
EVGA Classified SR-2 1200W Power Supply (100-PS-1200-GR)
Samsung SyncMaster T260 (1920 x 1200 native resolution)
Realtek High Definition Audio (However, I use Razer Megalodon headphones for gaming)
Last edited by Damon on Sun Feb 03, 2013 9:42 pm; edited 3 times in total
I have been playing Battlefield 3 on Windows 7 (64-bit) for quite some time. After upgrading to Windows 8 Pro (64-bit), I experienced a DirectX error. This error crashed the game client.
DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG: Device hung due to badly formed commands.. GPU: "NVIDIA GeForce GTX 590", Driver: 31070
Note: The error continued to occur with Beta driver 313.96.
Battlefield 3 has minimum system requirements of DirectX 10 compatibility. I used DirectX 11 with Windows 7. However, I am now on Windows 8, which allows for DirectX 11.1. I confirmed this by checking my DXDIAG, which displays the Version Number: 6.02.9200.16384. I experienced similar crashes recently, when I played World of Warcraft. However, when I switched to DirectX9 for World of Warcraft, I no longer experienced any errors.
I spent weeks troubleshooting and attempting numerous workarounds, including the following.
• The Windows 8 operating system is updated via Windows Update.
• DirectX has been reinstalled multiple times during troubleshooting.
• BIOS voltages are on Auto, and display correct values (matching, or in range, of manufacturer listed values).
• I temporarily disabled the digital output and digital input for my Realtek High Definition Audio (integrated on the motherboard).
• Numerous NVIDIA driver versions (WHQL & Beta) have been installed without a noticeable change to error frequency.
• I temporarily disabled MSAA ingame (Battlefield 3) without a noticeable change to error frequency.
• I completely unseated/seated the graphics card from/into the motherboard.
• I tried playing the game in windowed mode, instead of full screen mode.
• I tried playing with different resolutions.
• I disabled fast startup in the Power Options.
However, today I decided to use the software utility (EVGA's Precision X) to underclock the maximum clock of the GPUs from 630MHz to 600MHz. After making this change, I made it through 9 games of Battlefield without error. I exited the game to update this thread.
Windows 8 Pro (64-bit)
EVGA GeForce GTX 590 Classified (03G-P3-1596-AR)
Intel Core i7 960 Bloomfield (3.2Ghz)
EVGA X58 Classified
12GB DDR3 1600 PC3 12800 Triple Channel (G.SKILL Ripjaw)
EVGA Classified SR-2 1200W Power Supply (100-PS-1200-GR)
Samsung SyncMaster T260 (1920 x 1200 native resolution)
Realtek High Definition Audio (However, I use Razer Megalodon headphones for gaming)
Last edited by Damon on Sun Feb 03, 2013 9:42 pm; edited 3 times in total
