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Permanent Ban!

Joined: Feb 06, 2013
Posts: 7
Location: Barcelona
Posted: Wed Feb 06, 2013 11:27 am
Hy,

Hello,
A few days ago I was banned from your server. Not very good reasons. I recognize that I can often be critical to the performance of some players but I always do in the public interest.
I could say that?

thanks

Joined: Apr 03, 2010
Posts: 2971
Location: Loveland, Colorado
Posted: Wed Feb 06, 2013 3:36 pm
Hello Catalonia,

Let me first off thank you for joining us on our website and our game server.

As for the ban, we have very strict rules that we follow and we have zero tolerance for anyone that does not follow the rules.  Please see the rules -->>HERE<<--.

If you in fact received a permanent ban and would like a admin to review your case, please submit a ticket through our Contact US.

Once again, thanks for joining us and have a wonderful day.






Joined: Jun 11, 2009
Posts: 666
Location: michigan
Posted: Fri Feb 08, 2013 12:46 am
what was the ban for catalonia, i always enjoyed our battles.

Bags







Joined: Feb 06, 2013
Posts: 7
Location: Barcelona
Posted: Fri Feb 08, 2013 12:25 pm

Bags wrote (View Post):

what was the ban for catalonia, i always enjoyed our battles.

Bags


Thanks bags,

Same to you. I do not understand the ban permanent because I've always respected the rules. Someone can do something?

thanks

Joined: Nov 18, 2010
Posts: 775
Location: Myersville, MD
Posted: Fri Feb 08, 2013 2:55 pm
Catalonia,

Follow Silent_Wolf's recommendation and use the "Contact Us" link at the top of our site.  Forum posts will not initiate the review process for any bans.  The only way to appeal a ban is through the "Contact Us" link and open a new ticket.






Joined: Feb 06, 2013
Posts: 7
Location: Barcelona
Posted: Tue Feb 12, 2013 10:41 am

BlueTraveler wrote (View Post):

Catalonia,

Follow Silent_Wolf's recommendation and use the "Contact Us" link at the top of our site.  Forum posts will not initiate the review process for any bans.  The only way to appeal a ban is through the "Contact Us" link and open a new ticket.


Hello,
Five days ago I sent the message and no one has responded yet.

thanks

Joined: Apr 03, 2010
Posts: 2971
Location: Loveland, Colorado
Posted: Tue Feb 12, 2013 3:50 pm
We receive a high number of tickets per day.  Please be patient, you will be notified when you ticket has been reviewed.






Joined: Feb 06, 2013
Posts: 7
Location: Barcelona
Posted: Tue Mar 05, 2013 12:11 pm
Hello,
It's been almost a month and still I have no answer on my question.
I would like someone to please get in touch with me.

Thanks

Joined: Jun 11, 2009
Posts: 666
Location: michigan
Posted: Tue Mar 05, 2013 5:11 pm
i would like to know why this Guy was banned and why this matter has not been taken care of YET

Bags







Joined: Jul 26, 2007
Posts: 9893
Location: Grand Rapids, MI
Posted: Tue Mar 05, 2013 5:18 pm
He never submitted a ticket by using the contact us button as asked.  The forums or Facebook are not ways to ask to be unbanned. He was asked to submit a ticket by using the contact us button so the admins who review these could look at it but never did.

We get a lot of messages asking to be unbanned and if its not in the ticket system its easy to be missed. At the top of every forum section there is a post letting people know how to ask to be unbanned. You can find it here: http://www.politeandfriendly.com/modules.php?name=Forums&file=viewtopic&t=6044



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