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GTA5 Crew

Joined: Mar 24, 2009
Posts: 2010
Location: Washington
Posted: Wed Apr 22, 2015 2:47 pm
http://www.gamersnexus.net/gg/1916-investigation-rockstar-games-customer-service-calls
 
I'm also hearing the two lists of accounts that were released are just the tip of the ice burg.  So yeah, change those passwords.

Joined: Mar 24, 2009
Posts: 2010
Location: Washington
Posted: Wed Apr 22, 2015 7:50 pm
They have finally released a statement.  It's a partial lie since it was already proven to be a breach of their own servers, but at least it is something.

We are aware that unauthorized attempts have been made to access Rockstar Games Social Club accounts using email and password combinations sourced from unaffiliated, compromised websites or databases elsewhere on the internet. For the accounts affected, we are in the process of reverting those accounts back to their original owners. As a result, the ability to change email addresses for Social Club accounts has been temporarily disabled. See the following Rockstar Support article for more information here. As a reminder, it is a good policy to ensure that the Rockstar Games Social Club account username and password is not shared across multiple websites on the internet. For accounts affected with this issue, we are working to respond to customers to reinstate full user access within 24 hours of contacting Customer Support. Please continue to look to the Rockstar Support website for more information as it develops.

Joined: Mar 24, 2009
Posts: 2010
Location: Washington
Posted: Fri Apr 24, 2015 3:34 am
So I submitted another ticket asking for help.  I asked that all replies to the ticket be sent to my correct email and this was what they said.

Hello jedster,

Thank you for contacting Rockstar Support!

We can help with this, but just need to verify that you are the owner of the email address you are using to submit this request. Please confirm that you are the owner of this email address by clicking “reply” from your email program and letting us know that you own this email address.

Note This reply would need to be via email, and not by logging into the Support site and updating your ticket, for us to verify your email address.

As soon as we have this verification, we will investigate your account and get back to you as soon as possible with a resolution.

Best Regards,

Scott L.
Rockstar Support


I am still logged in to the hacked account so all replies automatically go to the wrong email.  So stupid.

Joined: Mar 24, 2009
Posts: 2010
Location: Washington
Posted: Fri Apr 24, 2015 3:44 am
Hello jedster,

Thank you for responding to us.

We still require you to press reply even if you are still using the affected account.

Once we get the email we can resolve this issue.

Best regards,

Scott L.
Rockkstar Support

Joined: Mar 24, 2009
Posts: 2010
Location: Washington
Posted: Fri Apr 24, 2015 5:17 am
Finally.  I had to log into two different Social Club Accounts and two different email accounts across three browsers to prove I was who I said I was and just like that I have my account back.  What a hassle.

Joined: Nov 07, 2009
Posts: 1328
Posted: Mon Apr 27, 2015 8:01 pm
Sweet Very Happy





Joined: Sep 25, 2009
Posts: 2523
Location: Taos Missouri
Posted: Tue Apr 28, 2015 5:11 pm
Sunny what time do you typically play.





Joined: Nov 07, 2009
Posts: 1328
Posted: Tue Apr 28, 2015 10:08 pm
I PLAY AROUND 2TO 4AM TILL 8 OR 9 A.M. SOMETIMES LONGER Cypher is on randomly,  goob gets on in a.m. and evenings sometimes Tet is on in the am when I see him anyway. PM me if you want to play a specific time if I can I will or let u know otherwise Smile





Joined: Sep 25, 2009
Posts: 2523
Location: Taos Missouri
Posted: Wed Apr 29, 2015 2:05 am
As soon as I order a new v-card





Joined: Mar 24, 2009
Posts: 2010
Location: Washington
Posted: Wed Apr 29, 2015 2:45 pm
I play whenever I get the chance.  These days this is my only game.  With a newborn and a job requiring me to work 9-14 hour days 6-7 days a week though my time is sporadic at best.

Joined: Mar 24, 2009
Posts: 2010
Location: Washington
Posted: Mon May 11, 2015 5:08 pm
On the off chance anybody was wondering;

A GTX 980 handles GTA V with all settings cranked to max just fine at 1200p.

This one in particular.  http://www.amazon.com/gp/product/B00OD38516/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

Joined: Nov 07, 2009
Posts: 1328
Posted: Mon May 11, 2015 6:09 pm
I FInally figured out it was me that was the problem with the 970





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