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Not sure

 
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e92si




Joined: Nov 04, 2011
Posts: 1270


Status: Offline

PostPosted: Thu Oct 05, 2017 2:55 am Post subject: Not sure Quote Post

ok playing black ops this evening then all of a sudden the computer just shuts down completely, power switch was orange so I immediately force shutdown, now power light and battery light are on. however the mouse has just about power through the sub to light up a little but keyboard has no lights, I can only see the computer with external monitor so actual screen is no good, umm so I ask any advice, getting another computer is not an option nor a major fix.

I did remove the battery and back cover to see if anything looked burnt no visual marks nor extremely dirty,

help please
e92si






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Tazman




Joined: Apr 28, 2012
Posts: 1813
Location: Minneapolis, MN

Status: Offline

PostPosted: Thu Oct 05, 2017 12:28 pm Post subject: Re: Not sure Quote Post

Over-heating and/or power supply would be my guess. How to tell if it is either or both of those...I will leave that up to the more knowledgeable.

Taz




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Firecrackr1




Joined: Mar 03, 2013
Posts: 2717
Location: Haddon Twp. NJ

Status: Offline

PostPosted: Thu Oct 05, 2017 5:25 pm Post subject: Re: Not sure Quote Post

You can buy a tester for the power supply at any computer store. Directions will show how to connect and read the results. My guess is power supply.






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e92si




Joined: Nov 04, 2011
Posts: 1270


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PostPosted: Thu Oct 05, 2017 5:25 pm Post subject: Re: Not sure Quote Post

noticed today that fan will run normal if fan boost is on still no power to the sub ports but leds and fan light up and show some signs of power,

dead in the water grrr






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e92si




Joined: Nov 04, 2011
Posts: 1270


Status: Offline

PostPosted: Sat Oct 07, 2017 1:45 am Post subject: Re: Not sure Quote Post

from what I have read and did the visual test like removing the battery and power cable and drain all power out and try to boot it with each, same result power but low and not booting, one says motherboard other says cmos battery, either way I do not have the experience to pull it all apart to check or change the cmos -

model msi ge70 2qe apache pro






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